Last updated September 26, 2026
You can delete your My Dentist account (patient or dentist) at any time. This page explains how, and what happens to your data.
Open the My Dentist app and sign in. Patients: tap your profile picture to open Profile, scroll down and tap Delete account. Dentists: tap your profile picture to open My Profile, scroll down and tap Delete account. Confirm, and your account is deleted immediately.
If you can no longer access the app, email support@mydentistpk.com with the subject "Delete my account" from the email address registered with your account. We will verify the request and delete your account within 7 days.
Your name, email address, phone number, date of birth, gender, city, address and location; your profile photo and any uploaded documents (including dentist verification documents and gallery images); your chat messages, notifications, saved dentists and saved payment methods. Upcoming appointments are cancelled. You will no longer be able to sign in.
Records of completed appointments, bills and reviews are kept in anonymized form, with no name, contact details or photo attached, because clinics need them for their financial and treatment records. For dentists, the name, clinic name and PMDC number printed on past invoices are kept on those invoices.
